Privacy Policy of bigmamma.studio

The purpose of this privacy policy (hereinafter the "Privacy Policy") is to define the terms and conditions under which the company KIKI STUDIO LTD (hereinafter "BIG MAMMA STUDIO") may process personal data of natural persons (hereinafter the "Users") who use the website www.bigmamma.studio (hereinafter the "Website") and resort to the use of cookies when browsing the Website.

The Privacy Policy is available at any time in a special and dedicated tab on the Website and can be downloaded in order to be kept by the User on a durable medium. Any access and use of the website by the User entails the unreserved acceptance of this Privacy Policy.

BIG MAMMA STUDIO reserves the right to modify, at any time and without notice, the Privacy Policy, in particular to adapt it to changes in the Website and to any applicable regulations. The User is therefore advised to refer to the latest version of the Privacy Policy before accessing and browsing the Website.

1. IDENTITY OF THE PROCESSING RESPONSIBLE

For the processing of Personal Data on the Website, the controller is KIKI STUDIO LTD (“BIG MAMMA STUDIO”), registered with the LONDON Trade and Companies Register under number 10952202, and whose contact details are given below.

• Headquarters: Elstree Way Unit 5, BOREHAMWOOD

• Email address: privacy@bigmamma.com

For any question or request for information concerning the Website, and for the exercise of their rights as listed in article 5 below, the User may contact BIG MAMMA STUDIO at the e-mail address below. above or by sending a registered letter with acknowledgment of receipt to the postal address above.

2. LEGAL BASES AND PURPOSES OF PROCESSING PERSONAL DATA

“Personal Data” means any personal data relating to an identified or identifiable natural person.

In application of European and French legislation on the protection of Personal Data (European Regulation n°2016/679 of April 27, 2016 relating to the protection of personal data known as "RGPD" and Data Protection Act n°78-17 of January 6 1978), BIG MAMMA processes Users' Personal Data only for the purposes and under the legal bases defined below.

2.1. Processing carried out for the purposes of online ordering and booking

By browsing the Website, the User can access the “click & collect” (online order) and online reservation services provided by the service providers of the BIG MAMMA Group (DELIVERECT and GUESTONLINE).

In order to process the User's order or reservation, the companies of the BIG MAMMA Group receive and process the Personal Data collected by the service provider concerned.

The processing of this Personal Data by the companies of the BIG MAMMA Group is necessary for the processing and management of online orders and reservations in each restaurant concerned (legal basis: art. 6.1.b of the GDPR – execution of a contract with the person concerned).

2.2. Processing carried out for the purpose of managing privatization requests and group reservations

The User can make a request for privatization or a reservation for a group of people in a restaurant of the “BIG MAMMA STUDIO” brand by filling out a contact form on the Website. To do this, BIG MAMMA STUDIO collects and processes the following Personal Data concerning him:

last name First Name ;
telephone number and e-mail address;
identity of the employer for a request made in a professional capacity;
any Personal Data voluntarily communicated by the User in the free field of the contact form.

The processing of this Personal Data is necessary for the processing and management of privatization requests and group reservations in each restaurant concerned (legal basis: art. 6.1.b of the GDPR – performance of a contract with the data subject).

2.3. Processing carried out for the purpose of managing applications

By browsing the Website, the User can access the application submission service provided by a service provider external to the BIG MAMMA STUDIO Group (JOBVITE).

With his consent and in order to process his application, BIG MAMMA STUDIO receives and processes the Personal Data collected by the service provider concerned.

The processing of this Personal Data allows BIG MAMMA STUDIO, with the consent of the User, to process his application (legal basis: art. 6.1.a of the GDPR – consent of the person concerned).

The User may withdraw their consent at any time regarding this processing. However, any processing carried out before this withdrawal will remain lawful.

2.4. Processing carried out for the purpose of sending the newsletter

The User has the option of subscribing to the newsletter of the “BIG MAMMA STUDIO” brand on the Website. With his consent, BIG MAMMA STUDIO collects and processes the following Personal Data concerning him:

e-mail address.

The processing of this Personal Data allows BIG MAMMA STUDIO, with the consent of the User, to send him newsletters (legal basis: art. 6.1.a of the GDPR – consent of the person concerned).

The User may withdraw their consent at any time regarding this processing. However, any processing carried out before this withdrawal will remain lawful.

3. RECIPIENTS OF PERSONAL DATA

The Personal Data processed by BIG MAMMA STUDIO is communicated to the following recipients, for the sole purposes described above.

3.1 The internal services of BIG MAMMA STUDIO

BIG MAMMA STUDIO shares Users' Personal Data with its internal departments, for the sole purposes defined in Article 2 above and for which they are authorised.

Members of internal services who process Users' Personal Data are subject to an obligation of confidentiality regarding this Data.

3.2 Subsidiaries of the BIG MAMMA Group

BIG MAMMA STUDIO shares Users' Personal Data with its subsidiaries of the BIG MAMMA group, for the strict purposes of:

management of orders, reservations, requests for privatization and group reservations in each restaurant managed by a subsidiary;
management of applications for vacancies in each restaurant managed by a subsidiary.

In application of European and French legislation on the protection of personal data (European Regulation n ° 2016/679 of April 27, 2016 relating to the protection of personal data known as "RGPD" and Data Protection Act n ° 78-17 of January 6 1978), the subsidiaries of the BIG MAMMA Group process Users' Personal Data only for the purposes and under the legal bases defined above.

3.3 Suppliers and third-party service providers

BIG MAMMA STUDIO shares Users' Personal Data with its IT service providers, who have the quality of subcontractors within the meaning of the GDPR.

These subcontractors process Users' Personal Data on behalf of BIG MAMMA and for the sole purposes defined in Article 2 above.

3.4 Administrative and judicial authorities (if necessary)

In the only cases where this communication is required by a legal obligation, BIG MAMMA communicates the Personal Data of Users to the administrative or judicial authorities who require it.

4. STORAGE OF PERSONAL DATA

BIG MAMMA STUDIO retains Users' Personal Data for the period required to fulfill the purposes described in this Privacy Policy. The criteria used to determine the retention period include: (i) the duration of the relationship between BIG MAMMA STUDIO and the User; (ii) if there is a legal or commercial obligation to which BIG MAMMA is subject; or (iii) if a longer retention period is required or permitted by law.

In this context:

the Personal Data necessary for the processing of online orders are kept for a period of 5 years from the date of the order, with the exception of the Personal Data appearing on the accounting documents, which are kept for 10 years;
the Personal Data necessary for the management of reservations and requests for privatization and group reservations are kept for a period of 3 years from their collection;
the Personal Data necessary for the management of applications are deleted at the end of the recruitment procedure in the event of rejection of the application, or kept for 2 years from the last contact with the candidate if the latter consents thereto;
the Personal Data necessary for sending newsletters are kept for a period of 3 years from their collection or the last contact from the User concerned.

RIGHTS OF THE USER

The User has the following rights over the Personal Data that is collected:

read, update, modify or request the deletion of their Personal Data;
request the limitation and/or oppose the processing of their Personal Data from the Website;
request the portability and transfer of their Personal Data from the Website to any other site or application.

The User may exercise the aforementioned rights by directly contacting BIG MAMMA at the following email address: privacy@bigmamma.com

He also has the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés – www.cnil.fr) or any competent judge.

6. COOKIES

6.1 Definition

Cookies are tools for storing data in the User's terminal equipment, in order to allow the Website to send information to its browser, and to allow this browser to send information back to the Website.

Cookies make it possible to store, during their period of validity, status information when a browser accesses the various pages of the Website or when this browser later returns to this Website.

Only the issuer of a cookie can read or modify the data contained therein.

There are different types of cookies:

session cookies which disappear as soon as the user leaves the Website;
permanent cookies which remain on the terminals until their lifespan expires or until the User deletes them using the functions of their browser.

In any case, cookies are kept for a maximum of 13 months after their deposit.

6.2 Purposes and terms of use of cookies

• Audience measurement cookies

If the User consents, BIG MAMMA STUDIO may use cookies when browsing the Website for audience measurement purposes. BIG MAMMA can thus better understand the expectations of its customers and offer them products and services that suit them.

Personal Data is collected by these cookies. They relate only to the IP address of the User.

The User can freely accept or refuse the use of these cookies when he begins to browse the Website, via the information banner that appears on the page. These cookies will only be activated if he expressly consents.

If the User has given his consent to the use of these cookies, he can withdraw it at any time for the future, by modifying the parameters relating to cookies.

• Anonymous statistics cookies

If the User consents, BIG MAMMA STUDIO may use cookies when browsing the Website for the purpose of producing anonymous statistics. These cookies allow BIG MAMMA STUDIO to collect anonymous information on the characteristics of its customers. BIG MAMMA STUDIO can thus better understand the expectations of its customers and offer them products and services that suit them.

Personal Data is collected by these cookies, before being anonymized. They concern the type of device used, its location, the gender of the User.

If the User has given his consent to the use of these cookies, he can withdraw it at any time for the future, by modifying the settings relating to cookies on the Website.

6.3 Service providers involved in the management of cookies

For the management of the cookies used on the Website, BIG MAMMA uses an external service provider, the company Google LLC, located at 1600 Amphitheater Parkway in Mountain View in the United States, (“Firebase” and “Google Analytics” services).

This service provider has access to cookies and the Personal Data they collect, for the exclusive purpose of providing the aforementioned services, to the exclusion of any other use.

This service provider is certified "Privacy Shield" (or "Data Protection Shield"), a mechanism recognized by the European Commission which allows companies to guarantee that they offer an adequate level of protection to the Personal Data they receive from the 'European Union.

To learn more about the Privacy Shield program and to view the provider's certification: https://www.privacyshield.gov/list.

6.4 Managing cookies from the browser

The User has several options to refuse the deposit of cookies.

If most browsers are configured by default and accept the installation of cookies, the user has the option of choosing to accept all cookies, or rejecting them systematically or even choosing which ones he accepts according to the issuer. .

He can :

configure your browser to accept or refuse cookies on a case-by-case basis prior to their installation;
regularly delete cookies from the various terminals via their browser.

For the management of cookies and its choices, the configuration of each browser is different. It is described in the help menu of the browser, which allows you to know how to modify your wishes in terms of cookies.

However, by configuring browsers to refuse cookies, certain features may no longer be accessible, for which BIG MAMMA STUDIO cannot be held responsible.